Privacy Policy

Last updated: December 15, 2024

At SiPP Communications, Inc. (“Company”, “we”, “us”, or “our”), we are dedicated to safeguarding your personal information and maintaining your privacy. Your trust is important to us, and this policy outlines how we collect, use, and protect your personal data. If you have any questions or concerns about our policy or practices regarding your personal information, please contact us at hello@letssipp.com.

When you visit our website (https://letssipp.com) and use our services, you trust us with your personal information. This privacy policy explains what information we collect, how we use it, and your rights in relation to it. Please read it carefully and discontinue the use of our website and services if you do not agree with any terms.

This policy applies to all information collected through our website and related services, sales, marketing, or events (“the Services”).

1. Introduction

Company Overview
SiPP Communications, Inc. (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.

Purpose of the Privacy Policy
This policy aims to provide clear information about how we handle your personal data, ensuring transparency and compliance with applicable data protection laws.

Contact Information
If you have any questions or concerns about our privacy practices, please contact us at:

SiPP Communications, Inc.
79 Madison Avenue, New York, NY 10016, United States
Email: hello@letssipp.com

2. Information We Collect

Personal Information You Provide

We collect personal information you provide when interacting with us, such as:

  • Identifiers: Name, email address, phone number, and other contact details.
  • User Submissions: Information shared during inquiries, purchases, or participation in activities related to the Services.

All information you provide must be accurate, complete, and updated if changes occur.

Automatically Collected Information

When you use our Services, we automatically collect certain data, including:

  • Device Information: IP address, browser type, operating system, and device details.
  • Usage Data: Pages viewed, time spent, and interactions on our website.
  • Online Identifiers: Cookies, analytics, and marketing identifiers.

We collect this information for security, analytics, and to improve the user experience.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality and track user behavior. For more details, refer to our Cookie Policy.

3. How We Use Your Information

We process your data based on legitimate business interests, contract performance, compliance with legal obligations, and/or your consent. Uses include:

  • Marketing Communications: Sending promotional emails or updates (with your consent).
  • Testimonials: Publishing user feedback (with explicit permission).
  • Targeted Advertising: Displaying ads tailored to your preferences.
  • User Support: Responding to inquiries and solving issues.
  • Legal Compliance: Responding to legal requests and preventing harm.
  • Analytics and Improvements: Analyzing data trends to improve our Services.

You can opt out of marketing communications anytime by contacting hello@letssipp.com.

4. Sharing Your Information

We share your information only as necessary and under specific conditions:

  • Vendors and Service Providers: For activities like payment processing, email delivery, analytics, and font delivery.
  • Legal Requirements: In response to court orders, subpoenas, or other legal processes.
  • Business Transfers: During mergers, acquisitions, or sale of assets.
  • Consent: With your explicit permission for specific purposes.

Selling Personal Information

We do not sell your personal information to third parties for monetary or other valuable consideration. “Sale” refers to the exchange of personal information for any form of consideration. If in the future we decide to sell personal information, we will provide you with the option to opt-out of such sales through a clear and conspicuous link on our website.

We ensure that third-party service providers adhere to confidentiality and data security standards.

5. Third-Party Services

We use third-party services to help us analyze and optimize the performance of our website and marketing efforts. These include:

  • Google Analytics: Tracks website usage data to improve user experience. Learn more about Google’s privacy policy.
  • Google Ads: Helps deliver targeted advertising based on your interactions. You can manage your preferences here.
  • Mailchimp: Manages email subscriptions and promotional communications. Learn more about Mailchimp’s privacy policy.
  • Google reCAPTCHA: Protects our website from spam and abuse. Learn more here.
  • Adobe Fonts (formerly Typekit): Allows us to use a wide range of high-quality fonts on our website. When you visit our site, your browser may communicate directly with Adobe’s servers to retrieve the necessary font files. This process may involve the collection of your IP address, browser type, operating system, device information, and usage data. For more details on how Adobe handles your data, please refer to Adobe’s Privacy Policy.

These services may collect information about your device, browsing behavior, and interactions with the Services. For details on cookies used by these services, see our Cookie Policy.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., tax or legal requirements). Typically, this retention period does not exceed two years.

7. Data Security

We implement technical and organizational security measures to protect your data. However, no online transmission is completely secure. Use the Services at your own risk and ensure your environment is secure.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access and review your personal data.
  • Request corrections or deletions.
  • Restrict data processing or object to its use.
  • Withdraw consent for marketing or data usage.

GDPR Rights

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal obligations.
  • Restriction: Restrict processing of your personal data under certain conditions.
  • Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
  • Objection: Object to the processing of your data for direct marketing or other purposes.

To exercise your GDPR rights, contact us at hello@letssipp.com. We will respond within 30 days, as required by GDPR.

CCPA/CPRA Rights for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • Right to Know: Understand what personal information is being collected about you and how it is used.
  • Right to Delete: Request the deletion of your personal information held by us, subject to certain exceptions.
  • Right to Opt-Out of Sale: Opt-out of the sale of your personal information (if applicable).
  • Right to Non-Discrimination: Receive equal services and prices, even if you exercise your CCPA rights.

To exercise your CCPA/CPRA rights, please contact us at hello@letssipp.com. We will respond within 30 days, as required by law.

9. Children’s Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13. Additionally, we do not knowingly collect data from children under 18. If we discover we have inadvertently collected such information, we will promptly delete it. If you are aware of any data collected from children, please contact us at hello@letssipp.com.

10. Cookies and Do-Not-Track Signals

Cookies

We use cookies and similar technologies to enhance website functionality and track user behavior. For more details, refer to our Cookie Policy.

Do-Not-Track (DNT) Signals

You can manage cookies via your browser settings. While we respect your privacy preferences, we do not currently respond to Do-Not-Track (DNT) signals due to the lack of an industry standard for such requests. This means that even if you enable DNT in your browser, we may still collect and use your information as described in this policy.

11. Data Breach Notifications

In the event of a data breach, we will notify affected users and regulatory authorities within 72 hours where required by law.

12. Changes to This Policy

We may update this policy periodically. Changes will be indicated by the “Last Updated” date. Significant changes will be communicated directly.

13. Contact Us

If you have questions or concerns, reach us at:

SiPP Communications, Inc.
79 Madison Avenue, New York, NY 10016, United States
Email: hello@letssipp.com

Exercising Your Rights

To protect your privacy and security, we may need to verify your identity before responding to any request. Please provide sufficient information to help us verify your identity and process your request. We may decline to respond to requests that are clearly fraudulent, irrelevant, or incomplete.